Privacy policy

Privacy Policy

Last Updated: October 30, 2026

Store Name: Oathcord
Operating Company: THG GLOBAL LLC
Business Address: 412 W 7th St, STE 1130, Clovis, NM 88101, USA
Contact Email: suporte@oathcord.com
Website: https://www.oathcord.com/

At Oathcord, your privacy and the protection of your personal information are important to us.

This Privacy Policy explains how Oathcord, operated by THG GLOBAL LLC, collects, uses, stores, shares, and protects personal information when you visit our website, purchase our bracelets and accessories, subscribe to marketing communications, or interact with our services.

By using our website, you acknowledge that your personal information will be handled as described in this policy, subject to your rights and applicable data protection laws.

1. Data Controller

The entity responsible for processing your personal information is:

THG GLOBAL LLC
Trading as Oathcord
412 W 7th St, STE 1130
Clovis, NM 88101, USA

Email: suporte@oathcord.com
Website: https://www.oathcord.com/

For questions about this Privacy Policy or requests concerning your personal information, please contact us using the email address above.

2. Personal Information We Collect

We collect personal information necessary to operate our online store, process orders, provide customer support, and improve our services.

2.1 Information You Provide

When you purchase from Oathcord or interact with our store, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Telephone number, when provided

  • Order details and purchase history

  • Products purchased

  • Payment transaction information

  • Customer service communications

  • Return and refund information

Payment transactions are processed through the payment services available at checkout. We do not require customers to provide full payment card details directly to our customer support team.

2.2 Information Collected Automatically

When you browse our website, certain technical information may be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Website interactions

  • Referring websites

  • Cookie identifiers

  • Approximate location derived from technical information

This information may be used for website functionality, security, diagnostics, and analytics, subject to applicable consent requirements.

2.3 Newsletter and Marketing Information

If you subscribe to our newsletter or choose to receive promotional communications, we may collect your email address and marketing preferences.

You may withdraw your marketing consent at any time by clicking the unsubscribe link in our emails or contacting suporte@oathcord.com.

3. How We Use Your Personal Information

Oathcord processes personal information for the following purposes:

Order Processing and Fulfillment

We use your information to:

  • Process purchases

  • Confirm orders

  • Arrange shipping and delivery

  • Provide order updates

  • Process refunds and returns

  • Respond to order-related inquiries

Legal Basis: Performance of a contract.

Legal and Regulatory Compliance

We may retain and process information to comply with applicable accounting, tax, consumer protection, and legal obligations.

Legal Basis: Compliance with legal obligations.

Website Security and Operations

We use necessary technical information to maintain website functionality, prevent fraudulent transactions, identify security threats, and protect our business and customers.

Legal Basis: Legitimate interests, where applicable.

Marketing Communications

With your consent where required, we may send:

  • Product announcements

  • Exclusive offers

  • Promotional campaigns

  • New collection updates

  • Customer newsletters

Legal Basis: Consent, where required by applicable law.

Analytics and Advertising

Subject to applicable privacy and consent requirements, we may use analytics and advertising technologies to understand website performance, measure advertising effectiveness, and improve our marketing activities.

Legal Basis: Consent where required, or another lawful basis where permitted by applicable law.

4. Sharing Information with Service Providers

We may share necessary personal information with trusted third-party service providers that help us operate our online store.

These providers are permitted to process information only as authorized by their applicable agreements, responsibilities, and legal obligations.

4.1 E-commerce Platform

Our online store operates using Shopify.

Service Provider: Shopify and its relevant affiliated entities and subprocessors.

Shopify provides services including website hosting, checkout functionality, order management, and e-commerce infrastructure.

Additional information is available through Shopify's privacy documentation.

4.2 Payment Processing

Depending on the payment methods enabled at checkout, transactions may be processed by providers such as:

  • Shopify Payments and its payment processing partners

  • Stripe

  • PayPal

  • Klarna

Only providers actually available for your selected payment method will be involved in that transaction.

These providers may process payment information, transaction identifiers, billing details, and fraud-prevention information in accordance with their own privacy policies.

4.3 Shipping and Fulfillment

To deliver your orders, we may share information with our fulfillment providers, suppliers, and logistics partners, including CJ Dropshipping where applicable.

The information shared may include:

  • Customer name

  • Shipping address

  • Contact telephone number, where necessary

  • Order reference

  • Products ordered

  • Delivery instructions

This information is used to prepare, dispatch, track, and deliver your purchase.

4.4 Advertising and Analytics

Where enabled and subject to applicable privacy requirements, our website may use services such as:

  • Google Analytics

  • Google Ads

  • Meta advertising technologies

  • TikTok advertising technologies

  • Other analytics or marketing services integrated with our Shopify store

These providers may process website interaction data and technical identifiers to support measurement or advertising, depending on your consent choices and the applicable legal requirements.

4.5 Legal Obligations

We may disclose personal information if required by applicable law, a valid legal process, or an authorized regulatory request.

We may also disclose information where reasonably necessary to protect our legal rights or respond to fraud and security incidents.

5. International Data Transfers

Oathcord is operated by THG GLOBAL LLC, a company based in the United States, and serves international customers.

Your information may be processed in countries outside your country of residence, including the United States and, where applicable for fulfillment operations, China.

Some countries may have different data protection laws from those in your country.

Where personal information is transferred from the United Kingdom, European Economic Area, or another jurisdiction with international transfer requirements, we will use an appropriate lawful transfer mechanism where required.

Depending on the circumstances, these mechanisms may include:

  • Applicable adequacy decisions

  • Standard Contractual Clauses approved under relevant data protection laws

  • UK-approved transfer safeguards

  • Other legally permitted mechanisms where their conditions are satisfied

We take reasonable steps to ensure that international transfers comply with applicable data protection requirements.

You may contact suporte@oathcord.com to request additional information about applicable transfer safeguards.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors such as:

  • Order processing and fulfillment

  • Customer service requirements

  • Returns and refunds

  • Tax and accounting obligations

  • Fraud prevention

  • Legal and regulatory requirements

  • Dispute resolution

  • Applicable limitation periods

When personal information is no longer required and there is no legal obligation to retain it, we will delete, anonymize, or otherwise securely dispose of it as appropriate.

If you withdraw marketing consent, we will stop using your information for that purpose, subject to maintaining any minimal records necessary to respect your request.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights:

Right of Access: Request information about the personal data we hold about you.

Right to Rectification: Request corrections to inaccurate or incomplete information.

Right to Erasure: Request deletion of your personal information where legally applicable.

Right to Restrict Processing: Request limitations on certain uses of your personal data.

Right to Data Portability: Request a copy of eligible information in a commonly used, machine-readable format.

Right to Object: Object to certain types of processing, including direct marketing.

Right to Withdraw Consent: Withdraw previously provided consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where required by applicable law, you may also have the right to opt out of certain sales, sharing, or targeted advertising uses of your personal information.

To exercise your privacy rights, contact:

suporte@oathcord.com

We may request reasonable information to verify your identity before fulfilling certain requests.

We will respond within the periods required by applicable law.

If you are located in the United Kingdom or European Economic Area, you may also have the right to lodge a complaint with the relevant data protection supervisory authority.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate and improve the online shopping experience.

Essential Cookies

Essential cookies support functions such as:

  • Shopping cart functionality

  • Checkout processes

  • Website security

  • Session management

  • Necessary store operations

These technologies are used to provide services requested by customers and maintain essential website functionality.

Analytics Cookies

Analytics technologies may help us understand website usage, identify technical issues, and evaluate store performance.

Where legally required, these technologies are activated only after obtaining your consent.

Advertising and Marketing Cookies

Advertising technologies may be used to measure campaign performance, understand advertising interactions, and deliver relevant advertising.

Where consent is required, non-essential advertising technologies will only be activated after valid consent has been obtained.

Managing Your Cookie Preferences

Where available, you can manage or withdraw your cookie preferences through the privacy or cookie controls provided on our website.

You may also manage cookies through your browser settings.

Disabling certain cookies may affect some website features.

We respect applicable regional privacy and consent requirements.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • Secure website connections

  • Controlled access to customer information

  • Reputable payment processing services

  • Platform-level security protections

  • Administrative and operational safeguards

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

If you believe your personal information has been compromised in connection with our store, please contact us at suporte@oathcord.com.

10. Children's Privacy

Oathcord is an online store offering bracelets and fashion accessories and is not intentionally directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete the information.

Parents or legal guardians may contact suporte@oathcord.com regarding privacy concerns.

11. Third-Party Websites and Services

Our website may contain links to external websites, payment providers, shipping services, and social media platforms.

These third-party services may operate under their own privacy policies and data processing practices.

We encourage customers to review the privacy notices of external services before providing personal information.

We are not responsible for the privacy practices of websites and services that we do not operate or control.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Our business operations

  • Our service providers

  • Applicable privacy regulations

  • Our website functionality

  • Security or data processing practices

When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage customers to review this page periodically.

13. Contact Information

If you have questions about this Privacy Policy, personal information, data protection, or your privacy rights, please contact us.

Oathcord Customer Support

Email: suporte@oathcord.com
Website: https://www.oathcord.com/

Operating Company: THG GLOBAL LLC

Business Address:
412 W 7th St, STE 1130
Clovis, NM 88101
United States

We are committed to handling privacy-related inquiries fairly and in accordance with applicable data protection laws.

Oathcord — THG GLOBAL LLC

© 2026 Oathcord. All rights reserved.